TecHub

Associate Technical Curriculum Developer

Entry professional

Explorador de carreras · Customer Success, Support & Services · Technical Education Content

IC1 · Associate / JuniorContribución individualAssociate / Junior

Standard where business need supports the level

Qué implica el puesto

Autonomía
Works with regular guidance
Alcance
Tasks and small work packages
Horizonte de tiempo
Weeks
Experticia y criterio
Applies fundamentals reliably; escalates ambiguity
Impacto esperado
Produces accurate work with coaching

Habilidades esperadas (22)

Agrupadas en humanas, profesionales y técnicas. La proficiencia meta usa la escala P1–P5, y cada fila describe qué significa ese nivel para esa habilidad en particular.

Humanas (10)

HabilidadImportanciaMetaQué se espera en ese nivel
Accountability

Personal Effectiveness

CoreP2Applies the skill independently in common situations and knows when to escalate.
Active listening

Communication & Influence

CoreP2Applies the skill independently in common situations and knows when to escalate.
Collaboration

Collaboration & Leadership

CoreP2Applies the skill independently in common situations and knows when to escalate.
Critical thinking

Thinking & Judgment

CoreP2Applies the skill independently in common situations and knows when to escalate.
Customer empathy

Personal Effectiveness

CoreP2Applies the skill independently in common situations and knows when to escalate.
Learning agility

Thinking & Judgment

CoreP2Applies the skill independently in common situations and knows when to escalate.
Ownership

Personal Effectiveness

CoreP2Applies the skill independently in common situations and knows when to escalate.
Problem solving

Thinking & Judgment

CoreP2Applies the skill independently in common situations and knows when to escalate.
Verbal communication

Communication & Influence

CoreP2Applies the skill independently in common situations and knows when to escalate.
Written communication

Communication & Influence

CoreP2Applies the skill independently in common situations and knows when to escalate.

Profesionales (11)

HabilidadImportanciaMetaQué se espera en ese nivel
Business acumen

Business & Strategy

CoreP2Applies the skill independently in common situations and knows when to escalate.
Customer success planning

Customer & Services

CoreP2Applies the skill independently in common situations and knows when to escalate.
Adoption management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Consulting

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Customer health management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Customer training

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Escalation management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Executive business reviews

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Implementation management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Knowledge management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.
Service delivery management

Customer & Services

SupportingP2Applies the skill independently in common situations and knows when to escalate.

Técnicas (1)

HabilidadImportanciaMetaQué se espera en ese nivel
SIEM

Cybersecurity, Privacy & Trust

SupportingP2Applies the skill independently in common situations and knows when to escalate.

Escalera de carrera

Siguientes pasos

  • Technical Curriculum DeveloperIC2Ascenso individual

    Move from frequent guidance to independent ownership of standard work; choose appropriate methods and deliver predictable outcomes.

Possible when people-management capability and an organizational need exist; no automatic IC-to-M equivalence.

Qué cambia para avanzar

Move from frequent guidance to independent ownership of standard work; choose appropriate methods and deliver predictable outcomes.

Fuente: Microsoft Careers · JF0205-IC1