TecHub

Lead Corporate Services Specialist

Cross-team expert

Explorador de carreras · Corporate Administration & Executive Support · Corporate Services

IC4 · Staff / LeadContribución individualStaff / Lead

Standard where business need supports the level

Qué implica el puesto

Autonomía
Sets approach for a domain
Alcance
Multiple teams / major programs / critical capabilities
Horizonte de tiempo
Quarters
Experticia y criterio
Integrates disciplines; influences architecture/process; multiplies others
Impacto esperado
Creates reusable direction and cross-team impact

Habilidades esperadas (22)

Agrupadas en humanas, profesionales y técnicas. La proficiencia meta usa la escala P1–P5, y cada fila describe qué significa ese nivel para esa habilidad en particular.

Humanas (16)

HabilidadImportanciaMetaQué se espera en ese nivel
Accountability

Personal Effectiveness

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Active listening

Communication & Influence

CoreP3Handles complex situations, adapts methods and coaches less-experienced colleagues.
Collaboration

Collaboration & Leadership

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Critical thinking

Thinking & Judgment

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Customer empathy

Personal Effectiveness

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Learning agility

Thinking & Judgment

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Ownership

Personal Effectiveness

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Problem solving

Thinking & Judgment

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Time management

Personal Effectiveness

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Verbal communication

Communication & Influence

CoreP3Handles complex situations, adapts methods and coaches less-experienced colleagues.
Written communication

Communication & Influence

CoreP3Handles complex situations, adapts methods and coaches less-experienced colleagues.
Attention to detail

Personal Effectiveness

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Executive communication

Communication & Influence

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Prioritization

Personal Effectiveness

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Professionalism

Personal Effectiveness

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Relationship building

Collaboration & Leadership

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.

Profesionales (5)

HabilidadImportanciaMetaQué se espera en ese nivel
Business acumen

Business & Strategy

CoreP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Corporate governance

Legal, Compliance & Policy

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Event marketing

Marketing & Communications

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Records management

Legal, Compliance & Policy

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.
Support case management

Customer & Services

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.

Técnicas (1)

HabilidadImportanciaMetaQué se espera en ese nivel
Work management tools

Tools & Digital Fluency

SupportingP4Sets standards, integrates the skill across teams and resolves novel or high-impact problems.

Escalera de carrera

Siguientes pasos

Common consideration after sustained IC3/IC4 leadership; management is a separate career choice, not a required promotion.

Qué cambia para avanzar

Move from cross-team leadership to enterprise/domain authority; shape strategy, investment, standards and multi-team outcomes.

Fuente: Microsoft Careers · JF0404-IC4