Senior Vice President, Service Supply Chain
Senior executive
Explorador de carreras · Customer Success, Support & Services · Service Supply Chain Management
Standard where organizational scale supports the level
Qué implica el puesto
- Autonomía
- Multiple global functions / large business
- Alcance
- Multiple global functions / large business
- Horizonte de tiempo
- 3-5+ years
- Experticia y criterio
- Shapes corporate portfolio, enterprise tradeoffs and executive talent
- Impacto esperado
- Enterprise-wide growth, resilience and strategic execution
Habilidades esperadas (19)
Agrupadas en humanas, profesionales y técnicas. La proficiencia meta usa la escala P1–P5, y cada fila describe qué significa ese nivel para esa habilidad en particular.
Humanas (12)
| Habilidad | Importancia | Meta | Qué se espera en ese nivel |
|---|---|---|---|
| Coaching Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Decision making Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Delegation Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Executive communication Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Feedback delivery Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Risk judgment Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Stakeholder management Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Strategic thinking Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Talent development Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Conflict resolution Communication & Influence | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Inclusive leadership Collaboration & Leadership | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Technical documentation discipline Operational Human Skills | Supporting | P5 | Shapes enterprise culture and leader expectations through Technical documentation discipline. |
Profesionales (6)
| Habilidad | Importancia | Meta | Qué se espera en ese nivel |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Financial acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Performance management Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Customer escalation management Customer Operations & Contact Centers | Supporting | P5 | Defines enterprise strategy or external practice for Customer escalation management and develops other experts. |
| Resource management Program, Risk & Sustainability | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Service parts logistics Supply Chain, Logistics & Trade | Supporting | P5 | Defines enterprise strategy or external practice for Service parts logistics and develops other experts. |
Técnicas (1)
| Habilidad | Importancia | Meta | Qué se espera en ese nivel |
|---|---|---|---|
| Equipment troubleshooting Manufacturing Systems & Automation | Supporting | P5 | Defines enterprise or industry practice for Equipment troubleshooting, resolves novel problems and shapes long-term capability. |
Escalera de carrera
Se llega desde
Siguientes pasos
Es el último nivel de esta escalera. La especialización sigue, el nivel no.
Qué cambia para avanzar
Move into the top executive cohort; co-own enterprise strategy and the operating model across a company-wide pillar.
Fuente: PROCOMER FTZ benchmark; SFIA; PMI · MF318-M7