Eligibility verification

Qué significa cada nivel

La escala P1–P5 es común a todas las habilidades, pero lo que significa cada nivel cambia según la habilidad. Esto es lo que se espera observar.

1. P1

   Describes the process, controls, stakeholders and basic decisions involved in Eligibility verification.

2. P2

   Executes standard Eligibility verification activities accurately within established controls and escalates exceptions.

3. P3

   Owns complex Eligibility verification cases/processes, improves controls and coaches colleagues.

4. P4

   Sets cross-team standards and governance for Eligibility verification, integrating risk, metrics and stakeholder needs.

5. P5

   Defines enterprise strategy or external practice for Eligibility verification and develops other experts.