Frontline coaching
Ability to demonstrate frontline coaching consistently in operational, customer and team settings.
HumanasNingún puesto la pide
Qué significa cada nivel
La escala P1–P5 es común a todas las habilidades, pero lo que significa cada nivel cambia según la habilidad. Esto es lo que se espera observar.
P1
Recognizes effective and ineffective examples of Frontline coaching.
P2
Demonstrates Frontline coaching reliably in routine work and accepts feedback.
P3
Adapts Frontline coaching in difficult situations and coaches others.
P4
Models and institutionalizes Frontline coaching across teams.
P5
Shapes enterprise culture and leader expectations through Frontline coaching.
Fuente: PROCOMER FTZ employer benchmark