Gemba walks
Ability to apply Gemba walks practices and professional judgment to deliver reliable outcomes in operational excellence contexts.
Qué significa cada nivel
La escala P1–P5 es común a todas las habilidades, pero lo que significa cada nivel cambia según la habilidad. Esto es lo que se espera observar.
P1
Describes the process, controls, stakeholders and basic decisions involved in Gemba walks.
P2
Executes standard Gemba walks activities accurately within established controls and escalates exceptions.
P3
Owns complex Gemba walks cases/processes, improves controls and coaches colleagues.
P4
Sets cross-team standards and governance for Gemba walks, integrating risk, metrics and stakeholder needs.
P5
Defines enterprise strategy or external practice for Gemba walks and develops other experts.
Fuente: PROCOMER FTZ employer benchmark