TecHub

Multilingual customer communication

Ability to demonstrate multilingual customer communication consistently in operational, customer and team settings.

Catálogo de habilidades

HumanasNingún puesto la pide

Qué significa cada nivel

La escala P1–P5 es común a todas las habilidades, pero lo que significa cada nivel cambia según la habilidad. Esto es lo que se espera observar.

  1. P1

    Recognizes effective and ineffective examples of Multilingual customer communication.

  2. P2

    Demonstrates Multilingual customer communication reliably in routine work and accepts feedback.

  3. P3

    Adapts Multilingual customer communication in difficult situations and coaches others.

  4. P4

    Models and institutionalizes Multilingual customer communication across teams.

  5. P5

    Shapes enterprise culture and leader expectations through Multilingual customer communication.

Fuente: PROCOMER FTZ employer benchmark