Business operations

The function that fixes what no other team claims as theirs.

The steps

Developing

Senior

Manager

Business Analyst
Business operations manager
Chief of StaffSpecialist

PromotionLateral move or track changeEach step links to its full detail below.

#	Step	What changes here	Jump	Skills
1	Business AnalystDeveloping · Individual contributorNo active openings	Moves from describing the process to redesigning it.	—	Process improvement Stakeholder management Requirements writing Spreadsheet analysis
2	Business operations managerSenior · Individual contributorNo active openings	Accountable for the change happening, not for proposing it.	PromotionJump: Moderate	Change management Metrics definition Operational excellence Project management
3	Chief of StaffManager · SpecialistNo active openings	Works on the leadership team’s priorities.	PromotionJump: Moderate	Strategic planning Business case development Cross-functional leadership Presentation skills

What makes the differenceAlso asked for

This describes moves that happen, not a recommended sequence or the only way to get there.

How this path was built

A structured starting point: it describes how this function is organized in technology companies, not a survey of Costa Rican employers. The skills at each step come from the platform’s curated vocabulary. Each version goes through industry review before it replaces this one.

Evidence as of: August 16, 2026
Reviewed on: August 16, 2027