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Business Operations Management

Career Explorer · Business Operations & Shared Services · Business Operations

Manager

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

  1. Supervisor / Team Lead, Business OperationsM0Optional frontline layer
  2. Manager, Business OperationsM1
  3. Senior Manager, Business OperationsM2
  4. Director, Business OperationsM3
  5. Senior Director, Business OperationsM4
  6. AVP / Head of Business OperationsM5Optional executive layer
  7. Vice President, Business OperationsM6
  8. Senior Vice President, Business OperationsM7

Source: SFIA; PMI; Microsoft Careers