Shared Services Management

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

1. Supervisor / Team Lead, Shared ServicesM0Optional frontline layer
2. Manager, Shared ServicesM1
3. Senior Manager, Shared ServicesM2
4. Director, Shared ServicesM3
5. Senior Director, Shared ServicesM4
6. AVP / Head of Shared ServicesM5Optional executive layer
7. Vice President, Shared ServicesM6
8. Senior Vice President, Shared ServicesM7