TecHub

Shared Services Operations

Operational / professional IC

Career Explorer · Business Operations & Shared Services · Shared Services

Entry: Shared Services SpecialistIC ceiling: IC4Both

Individual contributor route

Technical or professional depth, without managing people.

  1. Shared Services Specialist InternIC0Optional developmental level
  2. Associate Shared Services SpecialistIC1
  3. Shared Services SpecialistIC2
  4. Senior Shared Services SpecialistIC3
  5. Lead Shared Services SpecialistIC4

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

This family has no management ladder.

Source: Microsoft Careers