Analytics Management
Career Explorer · Customer Operations & Contact Centers · Analytics
Manager
Individual contributor route
Technical or professional depth, without managing people.
This family has no individual-contributor ladder.
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
- Supervisor / Team Lead, AnalyticsM0Optional frontline layer
- Manager, AnalyticsM1
- Senior Manager, AnalyticsM2
- Director, AnalyticsM3
- Senior Director, AnalyticsM4
- AVP / Head of AnalyticsM5Optional executive layer
- Vice President, AnalyticsM6
- Senior Vice President, AnalyticsM7
Source: PROCOMER FTZ benchmark; SFIA; PMI