Back Office Operations Management

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

1. Supervisor / Team Lead, Back Office OperationsM0Optional frontline layer
2. Manager, Back Office OperationsM1
3. Senior Manager, Back Office OperationsM2
4. Director, Back Office OperationsM3
5. Senior Director, Back Office OperationsM4
6. AVP / Head of Back Office OperationsM5Optional executive layer
7. Vice President, Back Office OperationsM6
8. Senior Vice President, Back Office OperationsM7