TecHub

Fraud Operations

Professional IC

Career Explorer · Customer Operations & Contact Centers · Fraud Operations

Entry: Fraud SpecialistIC ceiling: IC5Both

Individual contributor route

Technical or professional depth, without managing people.

  1. Fraud Specialist InternIC0Optional developmental level
  2. Associate Fraud SpecialistIC1
  3. Fraud SpecialistIC2
  4. Senior Fraud SpecialistIC3
  5. Lead Fraud SpecialistIC4
  6. Principal Fraud SpecialistIC5

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

This family has no management ladder.

Source: PROCOMER FTZ benchmark; employer career sites