Fraud Operations Management
Career Explorer · Customer Operations & Contact Centers · Fraud Operations
Manager
Individual contributor route
Technical or professional depth, without managing people.
This family has no individual-contributor ladder.
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
- Supervisor / Team Lead, Fraud OperationsM0Optional frontline layer
- Manager, Fraud OperationsM1
- Senior Manager, Fraud OperationsM2
- Director, Fraud OperationsM3
- Senior Director, Fraud OperationsM4
- AVP / Head of Fraud OperationsM5Optional executive layer
- Vice President, Fraud OperationsM6
- Senior Vice President, Fraud OperationsM7
Source: PROCOMER FTZ benchmark; SFIA; PMI