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Service Design Management

Career Explorer · Design & User Experience · Service Design

Manager

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

  1. Supervisor / Team Lead, Service DesignM0Optional frontline layer
  2. Manager, Service DesignM1
  3. Senior Manager, Service DesignM2
  4. Director, Service DesignM3
  5. Senior Director, Service DesignM4
  6. AVP / Head of Service DesignM5Optional executive layer
  7. Vice President, Service DesignM6
  8. Senior Vice President, Service DesignM7

Source: SFIA; PMI; Microsoft Careers