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Hotel Front Office Management

Career Explorer · Hospitality, Food & Agricultural Operations · Hotel Front Office

Manager

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

  1. Supervisor / Team Lead, Hotel Front OfficeM0Optional frontline layer
  2. Manager, Hotel Front OfficeM1
  3. Senior Manager, Hotel Front OfficeM2
  4. Director, Hotel Front OfficeM3
  5. Senior Director, Hotel Front OfficeM4
  6. AVP / Head of Hotel Front OfficeM5Optional executive layer
  7. Vice President, Hotel Front OfficeM6
  8. Senior Vice President, Hotel Front OfficeM7

Source: PROCOMER FTZ benchmark; SFIA; PMI