Fellow, Business Process Automation
Rare apex expert
Career Explorer · Business Operations & Shared Services · Business Process Automation
Rare / selective
What the role involves
- Autonomy
- Defines frontier of the field
- Scope
- Company + industry / research ecosystem
- Time horizon
- Multi-year
- Expertise and judgement
- Sustained global authority; invents category-defining approaches
- Expected impact
- Creates enduring strategic, scientific or technical differentiation
Expected skills (22)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Human (10)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Accountability Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Active listening Communication & Influence | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Collaboration Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Critical thinking Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Customer empathy Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Learning agility Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Ownership Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Problem solving Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Verbal communication Communication & Influence | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Written communication Communication & Influence | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Professional (10)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Business process management Operations & Supply Chain | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Business analysis Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| KPI design Business & Strategy | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Lean continuous improvement Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Operational analytics Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Performance management Business & Strategy | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Process excellence Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Requirements management Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Shared services management Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
Technical (2)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Robotic process automation Enterprise Systems & Automation | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Workflow automation Enterprise Systems & Automation | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
Career ladder
Reached from
Next steps
This is the last level on this ladder. Specialization continues; the level does not.
What changes to advance
Apex IC level; progression is primarily expansion of enduring company and industry impact rather than a standard next title.
Source: SFIA · JF0382-IC8