IT support specialist
Career Explorer · Technology · IT support
L2 · Developing
Expected skills (4)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Professional (1)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| IT service management Customer & Services | required | — | — |
Technical (2)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| SaaS administration Enterprise Systems & Automation | required | — | — |
| Systems administration Cloud, Platform & Infrastructure | required | — | — |
Career ladder
Reached from
This is the family's entry point.
Next steps
This is the last level on this ladder. Specialization continues; the level does not.