Manager, Clinical Education

First-line manager

Career Explorer · Clinical, Laboratory & Scientific Operations · Clinical Education Management

M1 · ManagerIndividual contributorManager

Standard where organizational scale supports the level

What the role involves

Autonomy: One team
Scope: One team
Time horizon: Quarterly
Expertise and judgement: Owns people performance, staffing, delivery and team operating system
Expected impact: Team outcomes, engagement and capability

Expected skills (23)

Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.

Human (11)

Skill	Importance	Target	What that level looks like
Coaching Collaboration & Leadership	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Decision making Thinking & Judgment	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Delegation Collaboration & Leadership	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Executive communication Communication & Influence	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Feedback delivery Collaboration & Leadership	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Risk judgment Thinking & Judgment	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Stakeholder management Communication & Influence	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Strategic thinking Thinking & Judgment	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Talent development Collaboration & Leadership	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Conflict resolution Communication & Influence	Supporting	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Inclusive leadership Collaboration & Leadership	Supporting	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.

Professional (5)

Skill	Importance	Target	What that level looks like
Business acumen Business & Strategy	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Financial acumen Business & Strategy	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Performance management Business & Strategy	Core	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.
Quality documentation Quality & Regulatory	Supporting	P3	Owns complex Quality documentation cases/processes, improves controls and coaches colleagues.
Resource management Program, Risk & Sustainability	Supporting	P3	Handles complex situations, adapts methods and coaches less-experienced colleagues.

Technical (7)

Skill	Importance	Target	What that level looks like
Good Clinical Practice (GCP) Clinical & Laboratory	Supporting	P3	Independently applies Good Clinical Practice (GCP) to complex work, troubleshoots issues and improves local practice.
Good Laboratory Practice (GLP) Clinical & Laboratory	Supporting	P3	Independently applies Good Laboratory Practice (GLP) to complex work, troubleshoots issues and improves local practice.
Laboratory Information Management Systems (LIMS) Clinical & Laboratory	Supporting	P3	Independently applies Laboratory Information Management Systems (LIMS) to complex work, troubleshoots issues and improves local practice.
Laboratory quality control Clinical & Laboratory	Supporting	P3	Independently applies Laboratory quality control to complex work, troubleshoots issues and improves local practice.
Research protocols Clinical & Laboratory	Supporting	P3	Independently applies Research protocols to complex work, troubleshoots issues and improves local practice.
Sample management Clinical & Laboratory	Supporting	P3	Independently applies Sample management to complex work, troubleshoots issues and improves local practice.
Scientific writing Clinical & Laboratory	Supporting	P3	Independently applies Scientific writing to complex work, troubleshoots issues and improves local practice.

Career ladder

Reached from

Supervisor / Team Lead, Clinical EducationM0

Next steps

Senior Manager, Clinical EducationM2Management promotion
Move from one-team management to multi-team or manager-of-managers scope; allocate resources across priorities and build leadership bench strength.

People management requires sustained evidence of coaching, performance management, staffing judgment and organizational leadership - not simply greater individual expertise.

What changes to advance

Move from one-team management to multi-team or manager-of-managers scope; allocate resources across priorities and build leadership bench strength.

Source: PROCOMER FTZ benchmark; SFIA; PMI · MF290-M1