Principal Systems Administrator
Enterprise expert
Career Explorer · Information Technology · Systems Administration
Standard where business need supports the level
What the role involves
- Autonomy
- Defines strategy and standards across a function
- Scope
- Business unit / enterprise capability
- Time horizon
- 1-2 years
- Expertise and judgement
- Recognized authority; shapes investment and technical/professional strategy
- Expected impact
- Changes enterprise outcomes through expertise and influence
Expected skills (20)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Human (10)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Accountability Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Active listening Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
| Collaboration Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Critical thinking Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Customer empathy Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Learning agility Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Ownership Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Problem solving Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Verbal communication Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
| Written communication Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
Professional (1)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Technical (9)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| IT service management platforms Cloud, Platform & Infrastructure | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Enterprise architecture Enterprise Systems & Automation | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| IT asset management Cloud, Platform & Infrastructure | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Incident management Cloud, Platform & Infrastructure | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Problem management Cloud, Platform & Infrastructure | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| SaaS administration Enterprise Systems & Automation | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Solution architecture Enterprise Systems & Automation | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Systems administration Cloud, Platform & Infrastructure | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Systems integration Enterprise Systems & Automation | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Career ladder
Reached from
Next steps
- Senior Principal Systems AdministratorIC6IC promotion
Move from enterprise expert to senior enterprise authority; solve novel problems across business units and anticipate longer-horizon shifts.
What changes to advance
Move from enterprise expert to senior enterprise authority; solve novel problems across business units and anticipate longer-horizon shifts.
Source: SFIA; Microsoft Careers; ONET · JF0101-IC5