ISO 11137
Ability to apply ISO 11137 practices and professional judgment to deliver reliable outcomes in quality & regulatory contexts.
What each level means
The P1–P5 scale is shared across every skill, but what each level means changes with the skill. This is what it looks like in practice.
P1
Describes the process, controls, stakeholders and basic decisions involved in ISO 11137.
P2
Executes standard ISO 11137 activities accurately within established controls and escalates exceptions.
P3
Owns complex ISO 11137 cases/processes, improves controls and coaches colleagues.
P4
Sets cross-team standards and governance for ISO 11137, integrating risk, metrics and stakeholder needs.
P5
Defines enterprise strategy or external practice for ISO 11137 and develops other experts.
Source: PROCOMER FTZ employer benchmark