Standard operating procedure adherence
Ability to demonstrate standard operating procedure adherence consistently in operational, customer and team settings.
What each level means
The P1–P5 scale is shared across every skill, but what each level means changes with the skill. This is what it looks like in practice.
P1
Recognizes effective and ineffective examples of Standard operating procedure adherence.
P2
Demonstrates Standard operating procedure adherence reliably in routine work and accepts feedback.
P3
Adapts Standard operating procedure adherence in difficult situations and coaches others.
P4
Models and institutionalizes Standard operating procedure adherence across teams.
P5
Shapes enterprise culture and leader expectations through Standard operating procedure adherence.
Source: PROCOMER FTZ employer benchmark