Shared services operations

Qué significa cada nivel

La escala P1–P5 es común a todas las habilidades, pero lo que significa cada nivel cambia según la habilidad. Esto es lo que se espera observar.

1. P1

   Describes the process, controls, stakeholders and basic decisions involved in Shared services operations.

2. P2

   Executes standard Shared services operations activities accurately within established controls and escalates exceptions.

3. P3

   Owns complex Shared services operations cases/processes, improves controls and coaches colleagues.

4. P4

   Sets cross-team standards and governance for Shared services operations, integrating risk, metrics and stakeholder needs.

5. P5

   Defines enterprise strategy or external practice for Shared services operations and develops other experts.

Puestos que la piden

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