Senior Principal Service Transition Manager
Enterprise-wide authority
Explorador de carreras · Business Operations & Shared Services · Shared Services Transition
Standard where business need supports the level
Qué implica el puesto
- Autonomía
- Leads highly consequential ambiguous domains
- Alcance
- Multiple business units / global platforms
- Horizonte de tiempo
- Multi-year
- Experticia y criterio
- Anticipates industry shifts; resolves novel problems; develops other experts
- Impacto esperado
- Creates durable enterprise advantage or risk reduction
Habilidades esperadas (16)
Agrupadas en humanas, profesionales y técnicas. La proficiencia meta usa la escala P1–P5, y cada fila describe qué significa ese nivel para esa habilidad en particular.
Humanas (10)
| Habilidad | Importancia | Meta | Qué se espera en ese nivel |
|---|---|---|---|
| Accountability Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Active listening Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Collaboration Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Critical thinking Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Customer empathy Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Learning agility Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Ownership Personal Effectiveness | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Problem solving Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Verbal communication Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Written communication Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
Profesionales (6)
| Habilidad | Importancia | Meta | Qué se espera en ese nivel |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Global Business Services (GBS) Global Business Services & Finance Operations | Core | P5 | Defines enterprise strategy or external practice for Global Business Services (GBS) and develops other experts. |
| Process governance Global Business Services & Finance Operations | Supporting | P5 | Defines enterprise strategy or external practice for Process governance and develops other experts. |
| Service Level Agreements (SLA) Global Business Services & Finance Operations | Supporting | P5 | Defines enterprise strategy or external practice for Service Level Agreements (SLA) and develops other experts. |
| Service transition Global Business Services & Finance Operations | Supporting | P5 | Defines enterprise strategy or external practice for Service transition and develops other experts. |
| Shared services operations Global Business Services & Finance Operations | Supporting | P5 | Defines enterprise strategy or external practice for Shared services operations and develops other experts. |
Escalera de carrera
Se llega desde
Siguientes pasos
Es el último nivel de esta escalera. La especialización sigue, el nivel no.
Qué cambia para avanzar
Move from enterprise authority to company/industry authority; establish new paradigms and visibly shape company-wide direction.
Fuente: PROCOMER FTZ benchmark; employer career sites · JF0458-IC6