Business / Sales Development
Business / Sales Development is an individual-contributor career path within Sales & Revenue. Professionals progress from guided execution to independent delivery, senior problem solving, cross-team leadership and enterprise-level expertise without requiring people management.
- Function
- Sales & Revenue
- Archetype
- Sales
- Highest level
- L6 · Senior Principal / Global Strategic Sales Professional
Why it exists
Enables the organization to deliver reliable outcomes in business / sales development by building progressively deeper expertise, judgment, ownership and business impact.
Typical responsibilities
Execute discipline-specific work; apply professional standards; solve increasingly complex problems; collaborate with stakeholders; improve quality and efficiency; share expertise; at senior levels, shape practices and decisions beyond the immediate team.
Where the work happens
Common in Sales & Revenue teams across technology companies, shared-services organizations, consulting firms, multinational operations and other employers that require business / sales development capability.
How the career progresses
Sales Associate / Representative → Sales Professional / Account Executive → Senior / Enterprise Sales Professional → Lead / Strategic Sales Professional → Principal / Strategic Sales Professional → Senior Principal / Global Strategic Sales Professional
Levels in this career
Six standard stages. The seventh exists only where the career provides for it.
What is expected at L5 · Principal / Strategic Sales Professional
Principal-level authority; shapes standards, methods, architecture or operating practice across a function/domain. The focus is successful individual contribution at this stage, not people management.
The five dimensions that change
- Autonomy
- Defines approaches and exercises significant professional judgment.
- Scope
- Major domain, platform, portfolio or business capability.
- Complexity
- Highly complex/systemic problems.
- Influence
- Influences leaders and sets domain direction.
- Business impact
- Strategic domain outcomes and durable organizational capability.
- Ambiguity
- High; often defines the problem as well as the solution.
What good looks like
Principal / Strategic Sales Professional consistently demonstrates the expected autonomy and judgment for L5, delivers outcomes appropriate to the scope of the role, applies required Human, Professional and Technical skills at the mapped proficiency, and produces evidence of impact rather than relying on tenure alone.
Typical evidence
Completed work with measurable quality/outcome; stakeholder feedback; examples of problems solved and decisions made; reusable artifacts or improvements; demonstrated skill proficiency; mentoring/influence evidence at senior levels.
Skills expected at L5
Grouped as human, professional and technical. Target proficiency uses the P1–P7 scale, and each row says what that level means for that particular skill.
Human21
| Human | P | Supporting |
|---|---|---|
| AccountabilityExecution & Self-Management | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Active listeningCommunication & Language | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| AdaptabilityExecution & Self-Management | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Clear verbal communicationCommunication & Language | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Clear written communicationCommunication & Language | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| CollaborationCollaboration & Relationships | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Continuous learningExecution & Self-Management | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Critical thinkingThinking & Problem Solving | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Cross-functional collaborationCollaboration & Relationships | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Decision makingThinking & Problem Solving | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Executive communicationCommunication & Language | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Influencing without authorityInfluence & Leadership Without Authority | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| ProfessionalismEthics & Professional Conduct | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Stakeholder alignmentInfluence & Leadership Without Authority | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Strategic thinkingThinking & Problem Solving | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Structured problem solvingThinking & Problem Solving | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Time managementExecution & Self-Management | P6ExpertCore | Enterprise expert who sets standards, shapes strategy and develops capability across functions. |
| Giving constructive feedbackCommunication & Language | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Knowledge sharingCollaboration & Relationships | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| MentoringCollaboration & Relationships | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| NegotiationInfluence & Leadership Without Authority | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
Professional12
| Professional | P | Supporting |
|---|---|---|
| Net Promoter Score (NPS) methodologyCustomer Success, Service & Support Practice | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Resource managementProject, Program & Portfolio Management | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Sales enablementSales & Commercial Practice | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Sales methodologySales & Commercial Practice | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Schedule managementProject, Program & Portfolio Management | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Scope managementProject, Program & Portfolio Management | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Service recoveryCustomer Success, Service & Support Practice | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Solution sellingSales & Commercial Practice | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Status reportingProject, Program & Portfolio Management | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Technical support methodologyCustomer Success, Service & Support Practice | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Value-based sellingSales & Commercial Practice | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Workforce management practiceCustomer Success, Service & Support Practice | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
Technical7
| Technical | P | Supporting |
|---|---|---|
| AI-assisted content creation toolsAI Productivity & Knowledge Tools | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| ChatGPTAI Productivity & Knowledge Tools | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| LinkedIn Sales NavigatorSales, CRM & Customer Success Platforms | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Microsoft CopilotAI Productivity & Knowledge Tools | P5AdvancedSupporting | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Salesforce Sales CloudSales, CRM & Customer Success Platforms | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| Salesforce Service CloudSales, CRM & Customer Success Platforms | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
| SalesloftSales, CRM & Customer Success Platforms | P5AdvancedCore | Recognized advanced practitioner who defines approaches and solves ambiguous cross-team problems. |
What changes from L5 to L6
Moving from Principal / Strategic Sales Professional to Senior Principal / Global Strategic Sales Professional means demonstrating sustained performance at a larger scope with greater autonomy, complexity, influence and business impact—not simply spending more time in role.
How readiness is shown
Repeatedly performs key aspects of Senior Principal / Global Strategic Sales Professional before promotion; demonstrates the required skill increases; handles systemic, novel and high-consequence challenges.; receives credible stakeholder evidence; shows measurable outcomes at the next-level scope.
How to prepare
Take stretch assignments at the next-level scope; deepen the listed skill gaps; seek feedback from experienced practitioners; document measurable outcomes and decisions; mentor/share knowledge where appropriate; pursue relevant learning or certification when it strengthens capability.
Adjacent careers
Computed from shared skills. It is a signal for exploring, not a hiring or eligibility guarantee.
- Account ManagementSales & Revenue44 shared skills
- Sales Engineering / Solutions ConsultingSales & Revenue44 shared skills
- Sales Operations / Revenue OperationsSales & Revenue44 shared skills
- Partners / Channels / AlliancesSales & Revenue44 shared skills
- Renewals / Retention SalesSales & Revenue44 shared skills
- Sales EnablementSales & Revenue44 shared skills
Career framework v21, active since August 17, 2026.