Community Management
Career Explorer · Customer Success, Support & Services · Community
Manager
Individual contributor route
Technical or professional depth, without managing people.
This family has no individual-contributor ladder.
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
- Supervisor / Team Lead, CommunityM0Optional frontline layer
- Manager, CommunityM1
- Senior Manager, CommunityM2
- Director, CommunityM3
- Senior Director, CommunityM4
- AVP / Head of CommunityM5Optional executive layer
- Vice President, CommunityM6
- Senior Vice President, CommunityM7
Source: SFIA; PMI; Microsoft Careers