Customer Success, Support & Services
Leads to: Chief Customer Officer
14
Functions
38
Families
280
Roles
60
Skills
Functions
Each function groups job families with their career ladders.
See all 280 roles in this area
Career paths
No paths have been written for this area yet.
Skills
The skills this area’s roles ask for most.
- Business acumenBusiness & Strategy280 roles
- Adoption managementCustomer & Services205 roles
- ConsultingCustomer & Services205 roles
- Customer health managementCustomer & Services205 roles
- Customer success planningCustomer & Services205 roles
- Escalation managementCustomer & Services205 roles
- Executive business reviewsCustomer & Services205 roles
- Service delivery managementCustomer & Services205 roles
- AccountabilityPersonal Effectiveness174 roles
- Active listeningCommunication & Influence174 roles
- CollaborationCollaboration & Leadership174 roles
- Critical thinkingThinking & Judgment174 roles
Source: Microsoft Careers