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Customer Success, Support & Services Executive Leadership

Career Explorer · Customer Success, Support & Services · Enterprise Executive Leadership

Executive

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

  1. Executive Vice President, Customer Success, Support & ServicesM8
  2. Chief Customer OfficerM9

Source: SFIA; Microsoft Careers; PMI