Customer Training
Professional IC
Career Explorer · Customer Success, Support & Services · Customer Education
Entry: Customer TrainerIC ceiling: IC5Both
Individual contributor route
Technical or professional depth, without managing people.
- Customer Trainer InternIC0Optional developmental level
- Associate Customer TrainerIC1
- Customer TrainerIC2
- Senior Customer TrainerIC3
- Lead Customer TrainerIC4
- Principal Customer TrainerIC5
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
This family has no management ladder.
Source: Microsoft Careers