Managed Services Management

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

1. Supervisor / Team Lead, Managed ServicesM0Optional frontline layer
2. Manager, Managed ServicesM1
3. Senior Manager, Managed ServicesM2
4. Director, Managed ServicesM3
5. Senior Director, Managed ServicesM4
6. AVP / Head of Managed ServicesM5Optional executive layer
7. Vice President, Managed ServicesM6
8. Senior Vice President, Managed ServicesM7