Professional Services Management
Career Explorer · Customer Success, Support & Services · Professional Services
Manager
Individual contributor route
Technical or professional depth, without managing people.
This family has no individual-contributor ladder.
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
- Supervisor / Team Lead, Professional ServicesM0Optional frontline layer
- Manager, Professional ServicesM1
- Senior Manager, Professional ServicesM2
- Director, Professional ServicesM3
- Senior Director, Professional ServicesM4
- AVP / Head of Professional ServicesM5Optional executive layer
- Vice President, Professional ServicesM6
- Senior Vice President, Professional ServicesM7
Source: SFIA; PMI; Microsoft Careers