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Service Supply Chain Management

Career Explorer · Customer Success, Support & Services · Service Supply Chain

Manager

Individual contributor route

Technical or professional depth, without managing people.

This family has no individual-contributor ladder.

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

  1. Supervisor / Team Lead, Service Supply ChainM0Optional frontline layer
  2. Manager, Service Supply ChainM1
  3. Senior Manager, Service Supply ChainM2
  4. Director, Service Supply ChainM3
  5. Senior Director, Service Supply ChainM4
  6. AVP / Head of Service Supply ChainM5Optional executive layer
  7. Vice President, Service Supply ChainM6
  8. Senior Vice President, Service Supply ChainM7

Source: PROCOMER FTZ benchmark; SFIA; PMI