AVP / Head of Office Management
Optional executive layer
Career Explorer · Corporate Administration & Executive Support · Office Management Management
Optional executive layer
What the role involves
- Autonomy
- Major function / geography
- Scope
- Major function / geography
- Time horizon
- 2-4 years
- Expertise and judgement
- Translates enterprise strategy into a major operating domain
- Expected impact
- Strategic outcomes across a major domain
Expected skills (22)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Human (16)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Coaching Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Decision making Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Delegation Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Executive communication Communication & Influence | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Feedback delivery Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Risk judgment Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Stakeholder management Communication & Influence | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Strategic thinking Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Talent development Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Attention to detail Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Conflict resolution Communication & Influence | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Inclusive leadership Collaboration & Leadership | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Prioritization Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Professionalism Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Relationship building Collaboration & Leadership | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Time management Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Professional (6)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Financial acumen Business & Strategy | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Performance management Business & Strategy | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Corporate governance Legal, Compliance & Policy | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Records management Legal, Compliance & Policy | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Resource management Program, Risk & Sustainability | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Career ladder
Reached from
Next steps
- Vice President, Office ManagementM6Management promotion
Move from major-domain leadership to VP enterprise scope; shape company-level strategy, capital allocation, organization design and external commitments.
What changes to advance
Move from major-domain leadership to VP enterprise scope; shape company-level strategy, capital allocation, organization design and external commitments.
Source: SFIA; PMI; Microsoft Careers · MF278-M5