Customer success director
Career Explorer · Customer success · Customer success
L7 · Senior Manager
Expected skills (4)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Professional (1)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Strategic planning Business & Strategy | required | — | — |
Career ladder
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This is the family's entry point.
Next steps
This is the last level on this ladder. Specialization continues; the level does not.