Principal Corporate Services Specialist
Enterprise expert
Career Explorer · Corporate Administration & Executive Support · Corporate Services
Standard where business need supports the level
What the role involves
- Autonomy
- Defines strategy and standards across a function
- Scope
- Business unit / enterprise capability
- Time horizon
- 1-2 years
- Expertise and judgement
- Recognized authority; shapes investment and technical/professional strategy
- Expected impact
- Changes enterprise outcomes through expertise and influence
Expected skills (22)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Human (16)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Accountability Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Active listening Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
| Collaboration Collaboration & Leadership | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Critical thinking Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Customer empathy Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Learning agility Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Ownership Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Problem solving Thinking & Judgment | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Time management Personal Effectiveness | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Verbal communication Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
| Written communication Communication & Influence | Core | P3 | Handles complex situations, adapts methods and coaches less-experienced colleagues. |
| Attention to detail Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Executive communication Communication & Influence | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Prioritization Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Professionalism Personal Effectiveness | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Relationship building Collaboration & Leadership | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Professional (5)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Corporate governance Legal, Compliance & Policy | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Event marketing Marketing & Communications | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Records management Legal, Compliance & Policy | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
| Support case management Customer & Services | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Technical (1)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Work management tools Tools & Digital Fluency | Supporting | P4 | Sets standards, integrates the skill across teams and resolves novel or high-impact problems. |
Career ladder
Reached from
Next steps
This is the last level on this ladder. Specialization continues; the level does not.
What changes to advance
Move from enterprise expert to senior enterprise authority; solve novel problems across business units and anticipate longer-horizon shifts.
Source: Microsoft Careers · JF0404-IC5