Vice President, Global Business Services
Executive leader
Career Explorer · Business Operations & Shared Services · Global Business Services Management
Standard where organizational scale supports the level
What the role involves
- Autonomy
- Global function / business segment
- Scope
- Global function / business segment
- Time horizon
- 3-5 years
- Expertise and judgement
- Sets enterprise-level strategy, capital and organization design
- Expected impact
- Material company-level business outcomes
Expected skills (22)
Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.
Human (11)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Coaching Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Decision making Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Delegation Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Executive communication Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Feedback delivery Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Risk judgment Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Stakeholder management Communication & Influence | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Strategic thinking Thinking & Judgment | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Talent development Collaboration & Leadership | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Conflict resolution Communication & Influence | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Inclusive leadership Collaboration & Leadership | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
Professional (11)
| Skill | Importance | Target | What that level looks like |
|---|---|---|---|
| Business acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Financial acumen Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Performance management Business & Strategy | Core | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Business analysis Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Business process management Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| KPI design Business & Strategy | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Lean continuous improvement Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Operational analytics Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Process excellence Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Requirements management Operations & Supply Chain | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
| Resource management Program, Risk & Sustainability | Supporting | P5 | Defines enterprise or industry practice, develops other experts and shapes strategy through the skill. |
Career ladder
Reached from
Next steps
- Senior Vice President, Global Business ServicesM7Management promotion
Move from VP to senior executive scope across multiple global functions or a large business; make enterprise tradeoffs and develop executive talent.
What changes to advance
Move from VP to senior executive scope across multiple global functions or a large business; make enterprise tradeoffs and develop executive talent.
Source: SFIA; PMI; Microsoft Careers · MF254-M6