Global Business Services Management
Career Explorer · Business Operations & Shared Services · Global Business Services
Manager
Individual contributor route
Technical or professional depth, without managing people.
This family has no individual-contributor ladder.
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
- Supervisor / Team Lead, Global Business ServicesM0Optional frontline layer
- Manager, Global Business ServicesM1
- Senior Manager, Global Business ServicesM2
- Director, Global Business ServicesM3
- Senior Director, Global Business ServicesM4
- AVP / Head of Global Business ServicesM5Optional executive layer
- Vice President, Global Business ServicesM6
- Senior Vice President, Global Business ServicesM7
Source: SFIA; PMI; Microsoft Careers