Technical Support
Customer Success, Support & Services
Career Explorer · Customer Success, Support & Services
Job families
| Family | Entry title | Ladders | IC ceiling | Roles |
|---|---|---|---|---|
| Premium Support Engineering Premium | Support Engineer | Both | IC8 | 9 |
| Support Escalation Engineering Escalation | Support Escalation Engineer | Both | IC8 | 9 |
| Technical Support Frontline | Technical Support Engineer | Both | IC8 | 9 |
| Technical Support Management Management | — | Manager | — | 8 |