Customer Success
Customer Success, Support & Services
Career Explorer · Customer Success, Support & Services
Job families
| Family | Entry title | Ladders | IC ceiling | Roles |
|---|---|---|---|---|
| Customer Success Management Enterprise | Customer Success Manager | Both | IC5 | 6 |
| Customer Success Management Management | — | Manager | — | 8 |
| Customer Success Programs Programs | Customer Success Program Manager | Both | IC5 | 6 |
| Digital Customer Success Digital | Digital Customer Success Manager | Both | IC5 | 6 |
| Technical Customer Success Technical | Technical Customer Success Manager | Both | IC8 | 9 |