Support Escalation Engineering
Deep technical IC
Career Explorer · Customer Success, Support & Services · Technical Support
Entry: Support Escalation EngineerIC ceiling: IC8Both
Individual contributor route
Technical or professional depth, without managing people.
- Support Escalation Engineer InternIC0Optional developmental level
- Associate Support Escalation EngineerIC1
- Support Escalation EngineerIC2
- Senior Support Escalation EngineerIC3
- Staff Support Escalation EngineerIC4
- Principal Support Escalation EngineerIC5
- Senior Principal Support Escalation EngineerIC6
- Distinguished Support Escalation EngineerIC7
- Fellow, Support Escalation EngineeringIC8
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
This family has no management ladder.
Source: Microsoft Careers