Technical Customer Success

Individual contributor route

Technical or professional depth, without managing people.

1. Technical Customer Success Manager InternIC0Optional developmental level
2. Associate Technical Customer Success ManagerIC1
3. Technical Customer Success ManagerIC2
4. Senior Technical Customer Success ManagerIC3
5. Staff Technical Customer Success ManagerIC4
6. Principal Technical Customer Success ManagerIC5
7. Senior Principal Technical Customer Success ManagerIC6
8. Distinguished Technical Customer Success ManagerIC7
9. Fellow, Technical Customer SuccessIC8

Management route

Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.

This family has no management ladder.