Technical Support
Deep technical IC
Career Explorer · Customer Success, Support & Services · Technical Support
Entry: Technical Support EngineerIC ceiling: IC8Both
Individual contributor route
Technical or professional depth, without managing people.
- Technical Support Engineer InternIC0Optional developmental level
- Associate Technical Support EngineerIC1
- Technical Support EngineerIC2
- Senior Technical Support EngineerIC3
- Staff Technical Support EngineerIC4
- Principal Technical Support EngineerIC5
- Senior Principal Technical Support EngineerIC6
- Distinguished Technical Support EngineerIC7
- Fellow, Technical SupportIC8
Management route
Managing people. It is not the step above the individual route: it is a different job and asks for different evidence.
This family has no management ladder.
Employers with evidenced presence
Companies where we found public evidence of this function in Costa Rica. A global company having this function elsewhere is not proof it exists here.
- Amazon
- Movate
- Support Services Group
Source: Microsoft Careers