Global Business Services (GBS)

What each level means

The P1–P5 scale is shared across every skill, but what each level means changes with the skill. This is what it looks like in practice.

1. P1

   Describes the process, controls, stakeholders and basic decisions involved in Global Business Services (GBS).

2. P2

   Executes standard Global Business Services (GBS) activities accurately within established controls and escalates exceptions.

3. P3

   Owns complex Global Business Services (GBS) cases/processes, improves controls and coaches colleagues.

4. P4

   Sets cross-team standards and governance for Global Business Services (GBS), integrating risk, metrics and stakeholder needs.

5. P5

   Defines enterprise strategy or external practice for Global Business Services (GBS) and develops other experts.

How employers name it

Variants that appear in real postings and that the platform recognizes as this same skill.

• GBS

Roles that ask for it

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