TecHub

Skill catalogue

The skills the architecture's roles ask for, with what each level means.

AllProfessional (525)Technical (341)Human (82)

1,069 skills · Sorted by how many roles ask for them.

Clear filters
SkillTypeCategoryRoles asking for it
Sales negotiationProfessionalSales & Revenue230
Value sellingProfessionalSales & Revenue230
Brand managementProfessionalMarketing & Communications229
Site reliability engineeringTechnicalCloud, Platform & Infrastructure229
Case managementProfessionalCustomer Operations & Contact Centers228
Contact center analyticsProfessionalCustomer Operations & Contact Centers228
Customer Satisfaction (CSAT)ProfessionalCustomer Operations & Contact Centers228
De-escalationHumanOperational Human Skills228
First Contact Resolution (FCR)ProfessionalCustomer Operations & Contact Centers228
Market analysisProfessionalBusiness & Strategy228
Omnichannel customer serviceProfessionalCustomer Operations & Contact Centers228
Service empathyHumanOperational Human Skills228
Ticket managementProfessionalCustomer Operations & Contact Centers228
Infrastructure as codeTechnicalCloud, Platform & Infrastructure223
Good Laboratory Practice (GLP)TechnicalClinical & Laboratory222
Laboratory quality controlTechnicalClinical & Laboratory222
Scientific writingTechnicalClinical & Laboratory222
Network engineeringTechnicalCloud, Platform & Infrastructure220
Threat intelligenceTechnicalCybersecurity, Privacy & Trust220
Vulnerability managementTechnicalCybersecurity, Privacy & Trust220
Zero trust architectureTechnicalCybersecurity, Privacy & Trust220
Capacity planningTechnicalCloud, Platform & Infrastructure211
ConsultingProfessionalCustomer & Services211
ObservabilityTechnicalCloud, Platform & Infrastructure211