| Senior Vice President, Professional Services Senior Vice President | M7 | Professional Services Management Customer Success, Support & Services |
| Senior Vice President, Repair Services Senior Vice President | M7 | Repair Services Management Customer Success, Support & Services |
| Senior Vice President, Service Supply Chain Senior Vice President | M7 | Service Supply Chain Management Customer Success, Support & Services |
| Senior Vice President, Support Operations Senior Vice President | M7 | Support Operations Management Customer Success, Support & Services |
| Senior Vice President, Technical Support Senior Vice President | M7 | Technical Support Management Customer Success, Support & Services |
| Executive Vice President, Customer Success, Support & Services Executive Vice President | M8 | Customer Success, Support & Services Executive Leadership Customer Success, Support & Services |
| Fellow, Biomedical Equipment Service Fellow | IC8 | Biomedical Equipment Service Customer Success, Support & Services |
| Fellow, Cloud Migration Consulting Fellow | IC8 | Cloud Migration Consulting Customer Success, Support & Services |
| Fellow, Customer Solution Architecture Fellow | IC8 | Customer Solution Architecture Customer Success, Support & Services |
| Fellow, Field Service Engineering Fellow | IC8 | Field Service Engineering Customer Success, Support & Services |
| Fellow, Installation & Commissioning Fellow | IC8 | Installation & Commissioning Customer Success, Support & Services |
| Fellow, Premium Support Engineering Fellow | IC8 | Premium Support Engineering Customer Success, Support & Services |
| Fellow, Support Escalation Engineering Fellow | IC8 | Support Escalation Engineering Customer Success, Support & Services |
| Fellow, Technical Customer Success Fellow | IC8 | Technical Customer Success Customer Success, Support & Services |
| Fellow, Technical Support Fellow | IC8 | Technical Support Customer Success, Support & Services |
| Chief Customer Officer C-Level | M9 | Customer Success, Support & Services Executive Leadership Customer Success, Support & Services |