TecHub

Senior Principal Coffee Quality Specialist

Enterprise-wide authority

Career Explorer · Hospitality, Food & Agricultural Operations · Coffee Roasting & Quality

IC6 · Senior PrincipalIndividual contributorSenior Principal

Standard where business need supports the level

What the role involves

Autonomy
Leads highly consequential ambiguous domains
Scope
Multiple business units / global platforms
Time horizon
Multi-year
Expertise and judgement
Anticipates industry shifts; resolves novel problems; develops other experts
Expected impact
Creates durable enterprise advantage or risk reduction

Expected skills (24)

Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.

Human (13)

SkillImportanceTargetWhat that level looks like
Accountability

Personal Effectiveness

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Active listening

Communication & Influence

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Collaboration

Collaboration & Leadership

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Critical thinking

Thinking & Judgment

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Customer empathy

Personal Effectiveness

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Learning agility

Thinking & Judgment

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Ownership

Personal Effectiveness

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Problem solving

Thinking & Judgment

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Verbal communication

Communication & Influence

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Written communication

Communication & Influence

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Operational discipline

Operational Human Skills

SupportingP5Shapes enterprise culture and leader expectations through Operational discipline.
Quality mindset

Operational Human Skills

SupportingP5Shapes enterprise culture and leader expectations through Quality mindset.
Safety-first judgment

Operational Human Skills

SupportingP5Shapes enterprise culture and leader expectations through Safety-first judgment.

Professional (9)

SkillImportanceTargetWhat that level looks like
Business acumen

Business & Strategy

CoreP5Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Hospitality service recovery

Hospitality

CoreP5Defines enterprise strategy or external practice for Hospitality service recovery and develops other experts.
Corrective and Preventive Action (CAPA)

Quality & Regulatory

SupportingP5Defines enterprise strategy or external practice for Corrective and Preventive Action (CAPA) and develops other experts.
Food sanitation

Food & Agriculture

SupportingP5Defines enterprise strategy or external practice for Food sanitation and develops other experts.
Good Manufacturing Practices (GMP)

Quality & Regulatory

SupportingP5Defines enterprise strategy or external practice for Good Manufacturing Practices (GMP) and develops other experts.
Guest relations

Hospitality

SupportingP5Defines enterprise strategy or external practice for Guest relations and develops other experts.
Process validation

Quality & Regulatory

SupportingP5Defines enterprise strategy or external practice for Process validation and develops other experts.
Quality Management Systems (QMS)

Quality & Regulatory

SupportingP5Defines enterprise strategy or external practice for Quality Management Systems (QMS) and develops other experts.
Quality documentation

Quality & Regulatory

SupportingP5Defines enterprise strategy or external practice for Quality documentation and develops other experts.

Technical (2)

SkillImportanceTargetWhat that level looks like
Root cause analysis

Quality Engineering & Statistics

SupportingP5Defines enterprise or industry practice for Root cause analysis, resolves novel problems and shapes long-term capability.
Statistical Process Control (SPC)

Quality Engineering & Statistics

SupportingP5Defines enterprise or industry practice for Statistical Process Control (SPC), resolves novel problems and shapes long-term capability.

Career ladder

Next steps

This is the last level on this ladder. Specialization continues; the level does not.

What changes to advance

Move from enterprise authority to company/industry authority; establish new paradigms and visibly shape company-wide direction.

Source: PROCOMER FTZ benchmark; employer career sites · JF0533-IC6