| Senior Director, Field Service Senior Director | M4 | Field Service Management Customer Success, Support & Services |
| Senior Director, Managed Services Senior Director | M4 | Managed Services Management Customer Success, Support & Services |
| Senior Director, Medical Equipment Service Senior Director | M4 | Medical Equipment Service Management Customer Success, Support & Services |
| Senior Director, Professional Services Senior Director | M4 | Professional Services Management Customer Success, Support & Services |
| Senior Director, Repair Services Senior Director | M4 | Repair Services Management Customer Success, Support & Services |
| Senior Director, Service Supply Chain Senior Director | M4 | Service Supply Chain Management Customer Success, Support & Services |
| Senior Director, Support Operations Senior Director | M4 | Support Operations Management Customer Success, Support & Services |
| Senior Director, Technical Support Senior Director | M4 | Technical Support Management Customer Success, Support & Services |
| Staff Biomedical Service Engineer Staff / Lead | IC4 | Biomedical Equipment Service Customer Success, Support & Services |
| Staff Commissioning Engineer Staff / Lead | IC4 | Installation & Commissioning Customer Success, Support & Services |
| Staff Customer Solutions Architect Staff / Lead | IC4 | Customer Solution Architecture Customer Success, Support & Services |
| Staff Field Service Engineer Staff / Lead | IC4 | Field Service Engineering Customer Success, Support & Services |
| Staff Migration Consultant Staff / Lead | IC4 | Cloud Migration Consulting Customer Success, Support & Services |
| Staff Support Engineer Staff / Lead | IC4 | Premium Support Engineering Customer Success, Support & Services |
| Staff Support Escalation Engineer Staff / Lead | IC4 | Support Escalation Engineering Customer Success, Support & Services |
| Staff Technical Customer Success Manager Staff / Lead | IC4 | Technical Customer Success Customer Success, Support & Services |
| Staff Technical Support Engineer Staff / Lead | IC4 | Technical Support Customer Success, Support & Services |
| AVP / Head of Community AVP / Head of | M5 | Community Management Customer Success, Support & Services |
| AVP / Head of Customer Advocacy AVP / Head of | M5 | Customer Advocacy Management Customer Success, Support & Services |
| AVP / Head of Customer Education AVP / Head of | M5 | Customer Education Management Customer Success, Support & Services |
| AVP / Head of Customer Experience AVP / Head of | M5 | Customer Experience Management Customer Success, Support & Services |
| AVP / Head of Customer Success AVP / Head of | M5 | Customer Success Management Customer Success, Support & Services |
| AVP / Head of Field Service AVP / Head of | M5 | Field Service Management Customer Success, Support & Services |
| AVP / Head of Managed Services AVP / Head of | M5 | Managed Services Management Customer Success, Support & Services |