Senior Vice President, Housekeeping

Senior executive

Career Explorer · Hospitality, Food & Agricultural Operations · Housekeeping Management

M7 · Senior Vice PresidentIndividual contributorSenior Vice President

Standard where organizational scale supports the level

What the role involves

Autonomy: Multiple global functions / large business
Scope: Multiple global functions / large business
Time horizon: 3-5+ years
Expertise and judgement: Shapes corporate portfolio, enterprise tradeoffs and executive talent
Expected impact: Enterprise-wide growth, resilience and strategic execution

Expected skills (24)

Grouped as human, professional and technical. Target proficiency uses the P1–P5 scale, and each row says what that level means for that particular skill.

Human (14)

Skill	Importance	Target	What that level looks like
Coaching Collaboration & Leadership	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Decision making Thinking & Judgment	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Delegation Collaboration & Leadership	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Executive communication Communication & Influence	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Feedback delivery Collaboration & Leadership	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Risk judgment Thinking & Judgment	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Stakeholder management Communication & Influence	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Strategic thinking Thinking & Judgment	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Talent development Collaboration & Leadership	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Conflict resolution Communication & Influence	Supporting	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Inclusive leadership Collaboration & Leadership	Supporting	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Operational discipline Operational Human Skills	Supporting	P5	Shapes enterprise culture and leader expectations through Operational discipline.
Quality mindset Operational Human Skills	Supporting	P5	Shapes enterprise culture and leader expectations through Quality mindset.
Safety-first judgment Operational Human Skills	Supporting	P5	Shapes enterprise culture and leader expectations through Safety-first judgment.

Professional (10)

Skill	Importance	Target	What that level looks like
Business acumen Business & Strategy	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Financial acumen Business & Strategy	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Performance management Business & Strategy	Core	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.
Food sanitation Food & Agriculture	Supporting	P5	Defines enterprise strategy or external practice for Food sanitation and develops other experts.
Food traceability Food & Agriculture	Supporting	P5	Defines enterprise strategy or external practice for Food traceability and develops other experts.
Guest relations Hospitality	Supporting	P5	Defines enterprise strategy or external practice for Guest relations and develops other experts.
HACCP Food & Agriculture	Supporting	P5	Defines enterprise strategy or external practice for HACCP and develops other experts.
Hospitality service recovery Hospitality	Supporting	P5	Defines enterprise strategy or external practice for Hospitality service recovery and develops other experts.
Hotel front office operations Hospitality	Supporting	P5	Defines enterprise strategy or external practice for Hotel front office operations and develops other experts.
Resource management Program, Risk & Sustainability	Supporting	P5	Defines enterprise or industry practice, develops other experts and shapes strategy through the skill.

Career ladder

Reached from

Vice President, HousekeepingM6

Next steps

This is the last level on this ladder. Specialization continues; the level does not.

What changes to advance

Move into the top executive cohort; co-own enterprise strategy and the operating model across a company-wide pillar.

Source: PROCOMER FTZ benchmark; SFIA; PMI · MF343-M7