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16 roles

Role	Level	Family
Senior Manager, Analytics Senior Manager	M2	Analytics Management Customer Operations & Contact Centers
Senior Manager, Back Office Operations Senior Manager	M2	Back Office Operations Management Customer Operations & Contact Centers
Senior Manager, Claims Operations Senior Manager	M2	Claims Operations Management Customer Operations & Contact Centers
Senior Manager, Contact Center Quality Senior Manager	M2	Contact Center Quality Management Customer Operations & Contact Centers
Senior Manager, Customer Service Senior Manager	M2	Customer Service Management Customer Operations & Contact Centers
Senior Manager, Digital Care Senior Manager	M2	Digital Care Management Customer Operations & Contact Centers
Senior Manager, Disputes & Resolutions Senior Manager	M2	Disputes & Resolutions Management Customer Operations & Contact Centers
Senior Manager, Escalations Senior Manager	M2	Escalations Management Customer Operations & Contact Centers
Senior Manager, Fraud Operations Senior Manager	M2	Fraud Operations Management Customer Operations & Contact Centers
Senior Manager, Inside Sales Senior Manager	M2	Inside Sales Management Customer Operations & Contact Centers
Senior Manager, Knowledge Management Senior Manager	M2	Knowledge Management Management Customer Operations & Contact Centers
Senior Manager, Learning & Performance Senior Manager	M2	Learning & Performance Management Customer Operations & Contact Centers
Senior Manager, Order & Billing Support Senior Manager	M2	Order & Billing Support Management Customer Operations & Contact Centers
Senior Manager, Retention & Loyalty Senior Manager	M2	Retention & Loyalty Management Customer Operations & Contact Centers
Senior Manager, Technical Customer Care Senior Manager	M2	Technical Customer Care Management Customer Operations & Contact Centers
Senior Manager, Workforce Management Senior Manager	M2	Workforce Management Management Customer Operations & Contact Centers